We will gladly accept returns on all international and domestic orders in their original condition within 30 days of your purchase date on all regular priced items. Product must be in its original condition to be accepted for return. We do not accept products that have been worn, altered or washed. All swimwear that meets the return criteria above must also be repackaged in its original packaging with all tags and hygiene stickers attached as purchased to be eligible for a refund. We reserve the right to refuse returns on items that do not match our return conditions mentioned.
Please note, we strictly do not offer any returns or store credits on sale items greater than 30%. These items are final.
Please allow 7-14 business days from the date we receive your returned item to process the refund and the amount to be returned to your card. We will notify you via email once your return has been processed. Please contact firstname.lastname@example.org to notify us of your return and we will provide you with the details and simple steps to follow.
Nui Swim KLG reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. Shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is faulty. We are not responsible for customer returns that are damaged or lost in transit.
We do not offer exchanges. If you want to exchange an item, please follow the steps mentioned above to return the unwanted item for a full refund and then make a new purchase for the desired items.
If you would like to return an item for a different size, we suggest that you place a new order for the item right away before returning your original purchase. This will ensure that your desired size is in stock.